Ku bijyanye n'abatora bafite ubuziranenge, nasanze ibicuruzwa byacu bigaragarira ku isoko ry'ubucuruzi mu Bushinwa. Nk'inganda zikomeye, duterwa ishema no gutanga ibikoresho byizewe kandi binoze bihuye n'ibyo abakiriya bacu bakeneye. Abatora bacu bakozwe neza kandi bita ku tuntu duto, bigamije imikorere myiza ku bikorwa bitandukanye. Nzi akamaro k'abaguzi ba B2B kubona umucuruzi wizewe, niyo mpamvu ubwitange bwacu mu kuba indashyikirwa bugaragarira muri buri gikoresho dukora. Dufite ikoranabuhanga rigezweho n'ibikoresho biramba, aba batora ntibakora neza cyane gusa, ahubwo banakozwe kugira ngo birambe. Niba ushaka kunoza imikorere yawe ukoresheje ibikoresho byo mu rwego rwo hejuru, abatora bacu bashobora kuba igisubizo cyiza. Reka duhuze kandi tuganire ku buryo ubushobozi bwacu bwo gukora mu Bushinwa bushobora kugirira akamaro ibyo ukeneye mu bucuruzi bwawe. Ntucikwe n'amahirwe yo kuzamura inzira yawe yo gukora hamwe n'abatora bacu bizeye!
Iyo abaguzi bashaka imashini nziza, akenshi bashaka abatanga serivisi zidasanzwe n'ubuhanga bwimbitse. Aha niho igitekerezo cya "serivisi y'abatanga serivisi z'abatora" kigaragara. Bigaragaza umuhate wo kutagera gusa ku byo abakiriya biteze, ahubwo no kurenza ibyo bifuza binyuze mu bisubizo bigezweho no gushyigikira bikomeye. Itsinda ryacu risobanukiwe ingorane zo kugura imashini kandi ryihaye intego yo gutanga ubumenyi butuma abaguzi bafata ibyemezo bisobanutse neza. Dufite uburambe bw'imyaka myinshi mu nganda, tuzana ubumenyi bwinshi bwo gufasha abakiriya kunyura mu byiciro bitandukanye by'amahitamo y'imashini. Abahanga bacu b'abahanga ni abahanga mu kumenya ibicuruzwa bikwiye kugira ngo byuzuze ibisabwa mu mikorere, bityo tukamenya ko imikorere myiza n'imikorere myiza. Ntitugurisha imashini gusa; twubaka ubufatanye bw'igihe kirekire bushingiye ku kwizerana, gukorera mu mucyo, no ku ntego rusange yo gukora neza. Dukoresheje ubuhanga bwacu bwinshi, tuyobora abakiriya muri buri ntambwe yo kugura, kuva ku guhitamo kugeza ku nkunga nyuma yo kugurisha. Uburyo bwacu bwa serivisi busesuye bwagenewe gukemura ibibazo byihariye abaguzi bo ku isi bahura na byo, bigatuma bibanda ku bikorwa byabo by'ingenzi bafite icyizere cy'uko ibyo bakeneye mu mashini bicungwa neza. Twizere ko tuzaba abafatanyabikorwa bawe mu ntsinzi, duyobowe n'ubuhanga na serivisi yihariye.
| Ibice bya serivisi | Ibisobanuro | Igipimo cy'Imikorere | Kunyurwa kw'abakiriya (%) |
|---|---|---|---|
| Ubuziranenge bw'ibyo wategetse | Iyuzuzwa neza ry'ibisobanuro byose by'itumiza | 99.2% | 96.5% |
| Igihe cyo Gusubiza | Igihe mpuzandengo cyo gusubiza ibibazo bya serivisi | Amasaha 2.4 | 94.7% |
| Ubuhanga mu by'ubufasha mu bya tekiniki | Urwego rw'ubumenyi rw'itsinda rishinzwe ubufasha | Inzobere zemewe: 87% | 97.1% |
| Igihe cyo gutanga | Igipimo cyo kohereza ibicuruzwa ku gihe ku gihe | 98.6% | 95.8% |
| Uburyo bwo gukemura ibibazo neza | Igihe mpuzandengo cyo gukemura ibibazo by'abakiriya | Iminsi 1.8 | 96.2% |